Who we are
Bestir Info (“Bestir Info”, “we”, “us” or “our”) provides AI-powered business development services to businesses, including lead generation, market intelligence, outreach, sales enablement, CRM automation and partnership development.
This Privacy Policy explains what personal data we collect when you visit bestir-info.com or work with us, how we use it, and the choices you have.
Information we collect
Information you give us
- Name, business email, phone number, company name and job title when you get in touch or become a client.
- Details about your business, target market and sales goals that you share during a project.
- Any files, documents or CRM data you give us access to so we can deliver our services.
Information collected automatically
- Device and browser type, operating system, IP address and approximate location.
- Pages visited, time spent on the site and how you arrived here.
- Information stored through cookies and similar technologies, as described in our Cookie Policy.
Information from other sources
When we run lead generation or market research for clients, we may collect business contact details from publicly available sources and licensed business data providers. This is limited to professional information such as name, job title, company and business contact details.
How we use your information
- To provide, manage and improve our services.
- To respond to enquiries and communicate with you about your project.
- To research markets and identify relevant business prospects on behalf of our clients.
- To analyse how our website is used and improve its content and performance.
- To send business updates where you have agreed to receive them. You can opt out at any time.
- To meet legal obligations and protect our rights.
How we use AI
We use AI tools to research, summarise, score and draft. People on our team review the output before it is used or sent.
- We only share the minimum data an AI tool needs to complete a task.
- We choose AI providers that do not use our clients' data to train their public models, where such an option is available.
- We do not make decisions with legal or similarly significant effects about individuals based solely on automated processing.
Legal basis for processing
Where data protection laws such as the GDPR or India's Digital Personal Data Protection Act, 2023 apply, we process personal data on one or more of these grounds:
- Contract: to deliver services you or your company have asked for.
- Consent: where you have clearly agreed, for example to non-essential cookies or marketing emails.
- Legitimate interests: to run and grow our business and contact relevant business prospects, balanced against your rights.
- Legal obligation: where the law requires us to keep or disclose information.
International transfers
Some of our service providers may store or process data outside your country. When this happens, we take reasonable steps to make sure your data receives an appropriate level of protection, such as standard contractual clauses or equivalent safeguards.
How long we keep data
We keep personal data only for as long as we need it for the purposes described here, or as required by law. Prospect data collected for a client project is deleted or returned at the end of the engagement unless the client asks us to keep it longer under a written agreement.
Keeping your data secure
We use reasonable technical and organisational measures to protect personal data, including access controls, encrypted connections and limiting access to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct data that is inaccurate or incomplete.
- Ask us to delete your data.
- Object to or restrict certain processing, including direct marketing.
- Withdraw consent at any time, where processing is based on consent.
- Receive your data in a portable format.
- Complain to your local data protection authority.
To use any of these rights, contact us as described below. We may need to verify your identity before responding.
Children's privacy
Our website and services are meant for businesses and are not directed at anyone under 18. We do not knowingly collect personal data from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed. Significant changes will be highlighted on this page.
Contact us
If you have a question about this policy, please reach out to us using the contact details published on bestir-info.com. We aim to respond within 30 days.